Job Description

Required Certificates and Licenses: Teaching Certification Required

Residency Requirements: Must reside in West Virginia

The Student Support Manager promotes and enhances the school’s academic mission by improving levels of student engagement and ensuring that this increased engagement leads to improved academic achievement. The role oversees the services provided to build capacity within students and families to assist in their student’s education. This position will implement and manage the supports given to all students and families and collaborate with school, department and community leaders to ensure student academic achievement

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

Passionate Educators are needed at the Stride K12 partner school, West Virginia Virtual Academy (WVVA). We want you to be a part of our talented team!

The mission of West Virginia Virtual Academy (WVVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.

ESSENTIAL FUNCATIONS:   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.

Student Support Staffing: 

• Works closely with Academic Administrators, Team Leads, Interventionists and Academic Leads to develop, implement and track successful Strong Start processes for all students;
• Works with Compliance Manager and Compliance Coordinator to track attendance, adequate progress, and RISE Program Requirements for student

Direct Student Support Duties:

• Works closely with Academic Administrators, Team Leads, Interventionists and Academic Leads to develop, implement and track successful Strong Start processes for all students;
• Oversees and implements tiered support mechanisms to identify students who are on a downward academic, engagement or attendance trajectory and ensures interventions are implemented accordingly;
• Reacts to data trends and engages the correct team members as needed;
• Analyzes data to guide data-driven action in the direction of more effective engagement efforts to improving student engagement levels;

School Culture:

• Trains Student Support Team Members, Leadership and school staff on student support best practices;
• Acts as a school representative for Students Support Team initiatives, including, but not limited to, Strong Start, Student & Advisor relationships and attendance;
• Serves on school-based, system-wide and community-based teams to develop interventions for increasing student’s academic success;
• Leads the effort to create, define and instill a school culture that underlies and informs every aspect of the school experience from students-to-families-to-staff and guides data driven decision-making and actions;
• Collaborates with Learning Coaches, teachers and the school leadership team to develop a family-friendly school climate;

Learning Coach Education:

• Implements Learning Coach Engagement strategies that tie directly to school improvement goals including, but not limited to, the Learning Coach onboarding process, Parent Advisory Committees, and Learning Coach outreach;

Supervisory Responsibilities: May supervise 3-5Full-time Equivalent (FTE) regular employees and/or contractors.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Minimum Required Qualifications:   

• Bachelor’s Degree AND
• Five (5) years of related leadership experience OR
• Equivalent combination of education and experience
• Ability to clear required background check.

OTHER REQUIRED QUALIFICATIONS: 

• Creative problem-solving skills to motivate at-risk students to engage in school and learning;
• Experience working with at-risk learners, including those in poverty;
• Strong data-analysis, communication and program management skills;
• Self-motivated;
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.); Web proficiency;
• Ability to travel 10% of the time

DESIRED QUALIFICATIONS:

• Master's degree in education, Counseling, Human Services or related field of study;
• Demonstrated leadership success overseeing and evaluating a group of diverse, cross-functional employees.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.  Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.  Offers will typically be in the bottom half of the range. 

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a home-based position but may require one or more days a week in the office as determined by the supervisor.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. 

Job Type

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.