Job DescriptionNon-Instructional Student Support focuses on fostering a high touch approach to educational support and a commitment and desire to provide the best experience possible for students and families including: empowering families to increase their involvement and assist in their student’s education, facilitating engagement in school activities and providing clear and consistent communication regarding school expectations and activities. Bachelor’s degree, 7+ years related professional experience, 3+ year supervisor experienceRequired Certificates and Licenses:State:OklahomaTeaching Certification Required:Valid Oklahoma stateteachinglicense required.Residency Requirement:Mustreside in Oklahoma.TheStudent Support Administratorpromotes and enhances the school’s academic mission by improving levels of student engagement and ensuring that this increased engagement leads to improved academic achievement. The role oversees the services provided to build capacity within students and families to assist in their student’s education. This position will implement and manage the supports given to all students and families and collaborate with school, department and community leaders to ensure student academic achievement.K12, a Stride Company, believes in Education for ANYONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.Passionate educators are needed at the Stride K12 partner school,Oklahoma Virtual Charter Academy (OVCA).We want you to be a part of our talented team!The mission ofOklahoma Virtual Charter Academy (OVCA)is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school.ESSENTIALFUNCTIONS:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Supervisory duties:Manages all Student Support Team roles including: Student Support Advisors, Student Attendance Specialist, Student Resource Specialist, School Counselors and Community Engagement Specialist;Interviews, Hires and Trains new Student Support Team members, as needed;Responds to personnel issues;Student Support Staffing:Works closely with Academic Administrators, Data Team Leads, Interventionists and Academic Leads to develop, implement and track successful Strong Start processes for all students;Manages the Student Support Intervention Tracker;Prepares for and lead weekly Student Support Staffing;Direct Student Support Duties:Works closely with Academic Administrators, Data Team Leads, Interventionists and Academic Leads to develop, implement and track successful Strong Start processes for all students;Oversees and implements tiered support mechanisms to identify students who are on a downward academic, engagement or attendance trajectory and ensures interventions are implemented accordingly;Reacts to data trends and engages the correct team members as needed;Analyzes data to guide data-driven action in the direction of more effective engagement efforts to improving student engagement levels;School Culture:Trains Student Support Team Members, Leadership and school staff on student support best practices;Acts as a school representative for Students Support Team initiatives, including, but not limited to, Strong Start, Student & Advisor relationships and attendance;Serves on school-based, system-wide and community-based teams to develop interventions for increasing student’s academic success;Leads the effort to create, define and instill a school culture that underlies and informs every aspect of the school experience fromstudents-to-families-to-staffand guides data driven decision-making and actions;Collaborates with Learning Coaches, teachers and the school leadership team to develop a family-friendly school climate;Learning Coach Education:Implements Learning Coach Engagement strategies that tie directly to school improvement goals including, but not limited to, the Learning Coach onboarding process, Parent Advisory Committees, and Learning Coach outreach;SupervisoryResponsibilities:Directly supervises 6-15 Full-time Equivalent (FTE) regular employees and/or contractors.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.REQUIRED MINIMUM QUALIFICATIONS:Bachelor’s degree ANDFive (5) years of related leadership experience OREquivalent combination of education and experienceOTHER REQUIREDQUALIFICATIONS:Creative problem-solving skills to motivate at-risk students to engage in school and learning;Experience working with at-risk learners, including those in poverty;Strong data-analysis, communication and program management skills;Self-motivated;Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.); Web proficiency;Ability to travel 10% of the time;Ability to clear required background check.DESIRED QUALIFICATIONS:Master’s degree in Education, Counseling, Human Services or related field of study;Demonstrated leadership success overseeing and evaluating a group of diverse, cross-functional employees.Ability to embrace change and adapt to ensure excellent student outcomes.Proficient in Microsoft Excel, Outlook, Word, PowerPoint.Ability to rapidly learn and adapt to new technologies and teaching platforms.Ability to maintain teachercertification/professionaldevelopment hours and fluency in K12 systems, programs and curriculum.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an EqualOpportunity/AffirmativeAction Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)